Councils and councillors are responding to a new public service agenda: shadow health and wellbeing boards, directly elected police and crime commissioners, the Localism Act 2011 and proposed new constituency boundaries. Frontline Consulting can support members on your authority or from a group of authorities as you develop shadow health and wellbeing boards, prepare for new policing accountabilities and consider any changes in governance arrangements following the Localism Act 2011. We also offer programmes to promote democracy and community engagement and to develop electoral services.

In challenging economic times, Frontline Consulting helps councils to work more effectively together and with partners, emphasising the need to involve councillors fully in these strategies and using action learning to bring stakeholders together, especially across county and district councils. We work with councils on ways to consult, involve and communicate with local residents, and conduct reviews of communications and reputation.

Frontline Consulting has wide-ranging experience and expert knowledge from local government (councillors and officers), health and communications. We understand the changing public service landscape and work well with councillors to adapt to new demands, tackle particular challenges and develop good governance. We put local government to the fore in leading communities, delivering public services in a mixed economy and involving service users.

Frontline Consulting also focuses on the councillor in the ward or division. We support elected members to develop their neighbourhood role such as surgeries and casework, ward walking, local stakeholder engagement, mediation, campaigning and working with your communities to make a difference to the lives of your residents.

We provide the kind of support and advice that a 21st century frontline councillor needs through mentoring, networks and courses, as well as the tools to help local government respond in changing and challenging times through consultancy, political management, mediation and training.